Refund & Cancellation Policy
We want you to be able to evaluate the product before paying, which is why a free 30-day paper trial is offered.
Cancellation
You may stop using the service at any time. If you enabled autopay, you can cancel the mandate at any time through your payment app/bank or by emailing us at least 24 hours before the next billing date; future debits stop and your current paid period continues until it ends. If you pay one time without autopay, there is no renewal.
Refunds
- Duplicate or failed-but-debited payments: if you were charged twice or money was debited but the plan was not activated, we will activate the plan or refund the amount in full.
- Service not delivered: if we are unable to provide access after successful payment, you are eligible for a full refund.
- Unauthorised or wrongly charged autopay debit: if a renewal is debited after you cancelled the mandate (or without notice), email us with the transaction ID and we will refund it in full.
- Change of mind / trading outcomes: because access is a digital service delivered immediately and a free trial is provided, fees are generally non-refundable once the plan is activated. Trading profits or losses are not grounds for refund.
Referral commissions
If a payment is refunded or reversed, any referral commission earned on that payment is cancelled. See the Referral program section in our Terms & Conditions.
How to request
Email optionskingai@gmail.com with your registered email/mobile and payment/transaction ID within 7 days of payment. We respond within 2 business days.
Refund timeline
Approved refunds are returned to the original payment method within 5–7 business days.